1. Information We Collect

We collect personal and non-personal information to provide services, improve our website, and enhance your user experience.

1.1 Personal Information

The personal information we may collect includes:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Details: Billing address, credit/debit card information, and transaction history.
• Service-Related Information: Any details you share regarding your project or requirements.

1.2 Non-Personal Information

When you interact with our website, we may collect:

• Technical Data: Browser type, operating system, IP address, and device information.
• Usage Data: Pages visited, time spent on the site, and navigation paths.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance and usability.
• Remember user preferences.
• Provide personalized content and marketing.

You can manage cookies through your browser settings. However, disabling cookies may limit some website functionalities.

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2. How We Use Your Information

We use your information to:

• Provide Services: Process payments, complete transactions, and deliver requested services.
• Communicate: Respond to inquiries, send updates, and provide technical support.
• Improve Services: Analyze usage data to enhance website performance and customer experience.
• Marketing: Send promotional materials and offers (if you opt-in).
• Legal Compliance: Meet regulatory requirements and resolve disputes.

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3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

3.1 Service Providers

We work with trusted third parties, such as:

• Payment processors (e.g., Stripe).
• Website hosting and analytics services.
• Marketing and communication platforms.

3.2 Legal Obligations

We may disclose your information if required by law, court order, or government regulation.

3.3 Business Transactions

If we merge, acquire, or sell our business, your information may be transferred to the new entity.

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4. Your Rights

Under Canadian privacy laws, you have the following rights:

• Access and Correction: Request access to your personal data and correct inaccuracies.
• Withdraw Consent: Opt-out of marketing communications at any time.
• Data Portability: Request a copy of your personal information in a portable format.
• Data Deletion: Request that we delete your data, subject to legal obligations.

To exercise these rights, contact us at info@nextstepsolutions.io or call 306-216-6245.

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5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or to comply with legal requirements. Once your information is no longer needed, we securely delete or anonymize it.

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6. Data Security

We employ industry-standard security measures to protect your personal information, including:

• Data encryption.
• Secure servers and firewalls.
• Regular security audits and updates.

While we take precautions, no method of transmission or storage is completely secure.

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7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

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9. International Data Transfers

If you access our services from outside Canada, your information may be transferred and processed in Canada or other jurisdictions. By using our services, you consent to these transfers.

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10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Effective Date.”

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11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: Next Step Solutions Email: info@nextstepsolutions.io Phone: 306-216-6245 Website: https://nextstepsolutions.io