1. Definitions

• “Company” refers to Next Step Solutions.
• “Services” refer to the web design, development, and digital marketing services provided by Next Step Solutions.
• “User” or “You” refers to any person who accesses our website or uses our services.
• “Content” includes all information, graphics, text, videos, and other materials provided by the Company.

2. Acceptance of Terms

By using our services, you confirm that you are at least 18 years old or have the legal capacity to enter into these Terms. If you are accessing our services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

3. Services Provided

Next Step Solutions offers professional services, including:

• Web design and development.
• Digital marketing and branding.
• SEO optimization and content creation.
• AI-powered solutions and innovative digital strategies.

All services are tailored to your specific needs as agreed upon during consultations.

4. User Responsibilities

You agree to:

• Provide accurate and complete information when engaging our services.
• Use our website and services only for lawful purposes.
• Refrain from any activity that could disrupt or damage our website, services, or reputation.

You must not:

• Use our services to transmit harmful, unlawful, or inappropriate content.
• Reverse-engineer or attempt to gain unauthorized access to our systems or proprietary software.

5. Payments

• All services will be billed as per the agreement made during consultation.
• Payments are due as specified in the invoice or payment schedule.
• Late payments may result in suspension of services until all outstanding payments are received.
• Payments are processed securely through Stripe or other approved platforms.

6. Refund Policy

Refunds for services are not guaranteed and will be considered on a case-by-case basis. If you are dissatisfied with our services, please contact us at info@nextstepsolutions.io or call 306-216-6245 to discuss your concerns.

7. Intellectual Property

• All content, designs, and solutions created by Next Step Solutions are the intellectual property of the Company unless otherwise agreed upon.
• You are granted a non-exclusive, non-transferable license to use the deliverables for your business purposes only.
• You must not reproduce, modify, or resell any content or services provided without our express permission.

8. Confidentiality

We are committed to maintaining the confidentiality of all information shared with us during the course of our services. Please refer to our Privacy Policy for more details on data handling.

9. Limitation of Liability

To the maximum extent permitted by law:

• Next Step Solutions will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
• Our total liability for any claims arising under these Terms will not exceed the amount paid for the services.

10. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion if you breach these Terms or engage in unlawful activities.

11. Modifications to Terms

Next Step Solutions may update these Terms from time to time. Any changes will be effective upon posting on our website. Continued use of our services indicates acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Canada and the province of Saskatchewan. Any disputes will be resolved in the courts located in Saskatchewan.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us:

• Email: info@nextstepsolutions.io
• Phone: 306-216-6245
• Address: Next Step Solutions, Saskatchewan, Canada